This privacy policy will explain how Paragon Rentacar uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Paragon Rentacar collects the following data:

  • Personal identification information (Name, email address, phone number)

How do we collect your data?

You directly provide Paragon Rentacar with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • [Add any other ways your company collects data]

Paragon Rentacar may also receive your data indirectly from the following sources:

  • Google

How will we use your data?

Paragon Rentacar collects your data so that we can:

  • Process your bookings and manage your account.
  • Email you with special offers on other products and services we think you might like.

If you agree, Paragon Rentacar will share your data with our partner companies so that they may offer you their products and services.

  • Autos Novarro

When Paragon Rentacar processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Paragon Rentaccar securely stores your data on our SSL certified database and our private secured computers.

Paragon Rentacar will keep your personal data for 7 years. Once this time period has expired, we will delete your data by deleting from our servers and shredding any hardcopy of your data.

Marketing

Paragon Rentacar would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

  • Autos Novarro

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Paragon Rentacar from contacting you for marketing purposes or giving your data to other members.

If you no longer wish to be contacted for marketing purposes, please advise us with an email.

What are your data protection rights?

Paragon Rentacar would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Paragon Rentacar for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Paragon Rentacar correct any information you believe is inaccurate. You also have the right to request Paragon Rentacar to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Paragon Rentacar erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Paragon Rentacar restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Paragon Rentacar’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Paragon Rentacar transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 07949 181481

Or write to us: info@paragonrentacar.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Paragon Rentacar uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Paragon Rentacar uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Paragon Rentacar uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Paragon Rentacar sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Paragon Rentacar website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Paragon Rentacar keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Paragon Rentacar’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@paragonrentacar.co.uk

Call us: 07949 181481

Or write to us at: 22 Windsor Avenue West Molesey Surrey KT8 1PZ

Insurance

Insurance coverage

Collison Damage Waiver Excess:

QUOTED IN EUROS ACCORDING TO THE CAR GROUP AS FOLLOWS

GroupEuros
A350
B, BA400
C, CA450
D, DA500
E, EA600
F, FA700
J (9 Seats)800

Optional Supplemental Collision damage waiver:

 PRICES QUOTED IN EUROS PER DAY ACCORDING TO CAR GROUP AS FOLOWS

GroupEuros
A6
B, BA7
C, CA8
D, DA9
E, EA 10
F, FA (7, Seats)11
J (9 Seats)12

 This is payable locally upon collection of your car.

Breakdown assistance

Includes 21% tax

Insurance for this vehicle

Insurance coverage

Insurance with excess is included with this rental (the excess is 0 pounds for all vehicles, with the exception of 9 seater (Trafic and cargo vans)

Important Information for this vehicle

Rate Terms and Conditions. Rates include:
  • Unlimited mileage
  • Any out of hours collection and car return at Malaga Airport (between 22:00 hr and 08:00 hr) will be subject at an extra fee of € 20,00 to be paid direct to Autos Navarro representative.
  • Airport & Local taxes 21% V.A.T. (I.V.A.)
  • 24 Hours breakdown service
  • Fully comprehensive insurance with excess (Depending on the model supplied)

Prices do NOT include:

  • Damage to: Tyres/Wheels, clutch and gear box, missing or damage car keys, inadequate refueling, vehicle interiors, glasses, underside.
  • Dirtying the inside of the vehicle beyond what would be expected from reasonable and careful use. If the returned vehicle may need an extra special cleaning NavarroAutos reserves the right to charge and extra fee from € 50,00 (depending how dirty the car is).
  • Fuel is not included in any case. Customer must return the car with the same level of gas than when picked it up, otherwise will pay the difference (prices may vary depending on the daily market).
  • Baby seats/child booster seats are available for a one-off payment of €20.00 (1, 2 or 3) , G.P.S., pushchairs,…if any particular requirement please do not hesitate to contact our booking department for more information, we will be pleased to attend you.
  • Local Collection & Delivery. For a small additional fee, if need it, you can pick-up or drop-off your rental vehicle anywhere on the Costa del Sol. Please, ask our booking department.
  • Cross Bordering/Territorial Restrictions: Vehicles are not allowed to be taken outside of Spanish borders, unless NavarroAutos authorize for that. For more information, please, ask our booking department.

Deductible Franchise

GroupEuros
A-B600.00
AD-C650.00
BA-D700.00
CA-DA750.00
E-K-F800.00
G-H800.00
People Carrier 9 Seats900.00

* 21% V.A.T not included

 
Extra Services
  • Unlimited mileage, CDW (carries an excess), government tax (IVA)
  • baby or booster seat
  • airport delivery and collection 07.05 to 21.55 hours.  
  • 24hr breakdown service- details will be provided by the hire company with your rental contract. 
  • GPS is available at 5 euros per day and is payable locally upon collection of your car. 
  • Half a tank of fuel will be charged upon collection of your vehicle as follows for Groups A – 30 euro, Group B, BA – 35 euro, Group C, CA – 35 euro, Group D, DA – 40 euro, Group E, EA – 40 euro, Group F,FA ( 7seats) -45 euro, Group J (9 seats) – 50 euro.  Return empty
  • All cancellations are free of charge along with amendments to your booking.

 

Extensions of hire: Please contact Paragon Rentacar if you require extended hire or amendments to your booking.

Payment Conditions

Payment in full by cleared funds is required prior to departure.  Non payment could result in the cancellation of your booking.

Punctures, breakage (total or partial) of rims and tyres will be charged to the renter, as will the loss of vehicle keys, refuelling mistakes and damage to the under carriage.

General Terms & Conditions

1. USE OF VEHICLE

It is strictly prohibited with possible loss of all rights:

  • Driving the vehicle any person not authorize by NavarroAutos stated overleaf this agreement.
  • Participation in races or contest of any kind, or use the vehicle to push or tow other vehicles.
  • Use the vehicle for the transportation of goods or carry more passengers that those specified by vehicle’s manufacture or permitted by law.
  • Drive the vehicle under alcohol or drugs influence.

2. RENTAL CHARGES

Client agrees to pay total agreed on the voucher confirmation. Costs of any damage caused by negligent driving, off-road driving, any tow service or extra derived from those. Punctures or any damage caused to tyres/wheels or undercarriage. Driving mirrors and glasses are not covered either. Missing tools, jack tyres, missing or damaged car keys. Misfuelling or any breakdown derived from that is not covered by the insurance.

2.1 TRAFFIC FINES: Are not included in any case. Client is responsible for all violations, fines, toll charges and/or citations incurred during the rental period. In the event that the client is given a ticket will be charged an extra fee of € 30,00 as administration processing fee.

3. RETURNING OF THE VEHICLE

The vehicle will be returned at the place, date and time stated in this agreement. Any change should be advised and authorise by Paragon Rentacar. Should not this be obeyed Paragon Rentacar can lawfully demand the return of the vehicle. Paragon Rentcar is fully authorised to cancel this agreement at any moment when may exist suspicion that the client is involved or using the vehicle in any illegal activities or if there is any doubt about his solvency. The contract establishes the rental period and if the rental car is returned before the end of this period.

3.1 RENTAL PERIOD: All rentals are charged on a 24 hour basis. NavarroAutos allow a 4-hour grace period when returning the rental car, if later than this, the client will be charged for an extra rental day. 3.2 There is not refund for early returns.

4. INSURANCE, RESPONSIBILITY AND ACCIDENTS

Only drivers(s) stated on this car rental agreement are entitled to the status of being assured. The civil responsibility of the client with respect to the damages caused to the vehicle in case of fire and theft is totally covered and partially in case of an accident with an insurance excess according to the current rates. 4.1 The number of days in which the car is immobilized and can’t be used due to any damage caused by negligence or bad used are not covered by the insurance therefore the client will compensate Paragon Rentacar in accordance with the current rates of the type of vehicle hired. 4.2 In case of any accident the client must contact Paragon Rentacar within 24 hours since it occurred. Obtain and inform to Paragon Rentacar all the information about the other party, witnesses, specified details about circumstances, place, date, time or any other that might be necessary. Notify to the authorities if the fault of other party should need to be investigated or if there is any person injured. Not to abandon the hired vehicle without previously taking the necessary measures to protect it. 4.3 The insurance does not cover in any case: Any accident occurred under influence of alcohol or drugs. Accidents made by any driver not stated on this car rental agreement. Drivers without a valid driving license or with a minimum of two years holding the license. Loss property left inside the rental vehicle. 4.4 Paragon Rentacar declines any responsibility for injuries third parties or damages to the vehicle if the client or authorised drivers deliberately supply Paragon Rentacar with false information as to his identity, address, driving license, etc.etc.

5. JURISDICTION:

In case of any kind of disagreement between the client and Paragon Rentacar in the interpretation of this terms and conditions regardless of the nationality of the client, it will be subject to the Court of Malaga and under Spanish laws.

6. BREACH OF CONTRACT:

Please, be advised that when breaching the car rental agreement (terms & conditions) you will be charged £ 120.00 on the credit card stated in the agreement.

Important Information for this vehicle

Rate Terms and Conditions. Rates include:
  • Unlimited mileage (Paragon only rent for journeys through the autonomous community of Andalusia and Gibraltar). Cargo vans have a limited mileage of up to 400 kilometres per day
  • 24 hours airport delivery service
  • Taxes included (21% VAT)
  • 2 extra drivers at no cost
Extra Services
  • Baby seats free
  • Boosters free
  • Navigation (GPS) €5/day. Maximum €100 per rental.
  • Deliveries after 20:00 and until 22:30 incur a cost of €20 per rental.
  • Deliveries after 22:30 and until 09:00 incur a cost of €25 per rental.
  • The vehicle is delivered with half a tank of fuel. When vehicles are returned, customers have the option to leave the tank with the same amount of fuel or pay for the fuel used.
Payment Conditions

Payment must be made on car pickup with credit or debit card (Visa, Mastercard, American Express). In case of pre-paid bookings we will also need your credit card details as a guarantee.

Punctures, breakage (total or partial) of rims and tyres will be charged to the renter, as will the loss of vehicle keys, refuelling mistakes and damage to the under carriage.

General Terms & Conditions
  1. The leased vehicle is only authorised to drive through the AUTONOMOUS COMMUNITY OF ANDALUSIA AND GIBRALTAR. The insurance will not be effective if the driver drives under the effects of alcohol, drugs or contraindicated medication and all damages will be the driver’s responsibility.
  2. The rental rates include the compulsory insurance coverage of the vehicle and the supplementary civil liability for damages against third parties derived from the use and circulation of vehicles, with an excess in the case of cargo vans (a deposit equal in value to that excess must be made with a credit card).
  3. This coverage is guaranteed by the insurance company with which the lessor has arranged the corresponding insurance policy and is subject to that agreement in the general and particular conditions thereof. This policy does not cover damages, loss or any other damage suffered by the luggage, goods or personal belongings transported in the vehicle, nor the total or partial damage of these elements in the vehicle due to theft and/or vandalism and/or traffic accidents.
  4. It is not covered in any case the damages caused in the undersides of the vehicle, nor the rims or tires, whatever their type, when caused by overloading the vehicle above the legal limits stated in the vehicle’s registration certificate (and/or in the technical datasheet of the vehicle) or by driving on inappropriate surfaces, such as beaches, poor roads, forest or mountain roads, etc. which are not recognised as authorised, paved roads. Any damage to tyres, wheels and car keys is not covered either.
  5. The lessee is obliged to communicate to ESPACAR any accident or damaged suffered by the vehicle within a maximum period of 24 hours, as well as take any necessary action within one’s abilities to avoid further damages, responding to any delays that could impede fulfilling this obligation.
  6. The lessee must refuel the vehicle with the appropriate fuel that is suitable for the vehicle. If the lessee fails to do so, he/she will be held accountable for the expenses incurred in the transfer of the vehicle and the repair of damages that may have been caused due to the use of inappropriate fuel.
  7. The lessee agrees not to carry more passengers in the vehicle than those corresponding to the seats provided in the vehicle, nor to take part in races or other competitions with the vehicle. It is also forbidden the sublease of the car or the transport of people with an economic compensation. It is agreed that the lessee is solely responsible for the penalties for any breach of the Circulation Code or breach of other ordinances, also responding to subsequent consequences of the same origin.
  8. The lessee must have a driver’s license that is at least two years old and must be at least 25 years old.
  9. The lessee will be held accountable for any legal and extrajudicial expenses, including counsel and right of attorney bill, caused by any claim or breach of this contract. This contract takes effect from the time and date stated on the first page of the contract and is signed as proof of accordance, agreeing that any disputes that may arise will be settled by and submitted to the jurisdiction of the courts of the city of ESTEPONA.
  10. The lessee is responsible for returning the vehicle at the time, date and location indicated in the contract. If not, the insurance coverage will be invalidated and the lessor may incur a possible misappropriation in accordance with what is established in the Article 535 of the Penal Code.